Cookie Policy

Effective date: December 23, 2025

1. Information and transparency

BrightKeyword ("we", "us", or "our") is committed to protecting your privacy and being transparent about our use of cookies and similar tracking technologies on our website brightkeyword.com (the "Website").

This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can control your cookie preferences. This policy should be read alongside our Privacy Policy.

Your consent matters. We use essential cookies to make our site work. With your consent, we may also use non-essential cookies to improve user experience and analyze website traffic. You can change your cookie settings at any time.

2. What are cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your device when you go offline, while session cookies are deleted as soon as you close your web browser.

3. Types of cookies we use

We use the following categories of cookies on our Website:

Essential Cookies

(Always Active)

These cookies are necessary for the core functionality of our website and some of its features. They enable basic functions like page navigation, secure login, and form submissions. Without these cookies, the website cannot function properly.

These cookies do not store any personally identifiable information and cannot be disabled.

Cookie Name Purpose Duration
_brightkeyword_session Session management and authentication Session
BRIGHTKEYWORD_COOKIE_CONSENT Stores your cookie preferences 12 months

Performance and Functionality Cookies

These cookies are used to enhance the performance and functionality of our website but are nonessential to their use. They help us understand how visitors interact with our website by providing information about session recordings and heatmaps, and enable live chat support functionality.

However, without these cookies, certain functionality (like live chat support) may become unavailable.

Provider Cookie Names Purpose Privacy Policy
Hotjar _hj*, _hjSession*, _hjid, _hjFirstSeen Session recordings, heatmaps, and user behavior analytics View Policy
Crisp crisp-client/* Live chat support functionality and session management View Policy

Analytics and Customization Cookies

These cookies collect information that is used to help us understand how our website is being used, which pages are most popular, or how effective our marketing campaigns are. They allow us to count visits and traffic sources so we can measure and improve the performance of our site.

All information these cookies collect is aggregated and therefore anonymous.

Provider Cookie Names Purpose Privacy Policy
Google Analytics _ga, _gid, _gat Website traffic analysis, user behavior, and marketing effectiveness View Policy

4. Managing your cookie preferences

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager that appears when you first visit our website.

Change your preferences: You can change your cookie settings at any time by clicking the button below or by clearing your browser's local storage.

The choices you make regarding cookies are saved in your browser's local storage under the key BRIGHTKEYWORD_COOKIE_CONSENT for a maximum duration of 12 months.

Browser settings: You can also set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

5. Your rights under GDPR

Under the General Data Protection Regulation (GDPR), EU/EEA residents have the following rights regarding cookies and personal data:

  • Right to be informed: You have the right to know what data we collect and how we use it.
  • Right to access: You can request a copy of your personal data.
  • Right to rectification: You can request correction of inaccurate data.
  • Right to erasure: You can request deletion of your personal data.
  • Right to restrict processing: You can limit how we use your data.
  • Right to withdraw consent: You can withdraw your consent for non-essential cookies at any time.

To exercise any of these rights, please contact us using the contact information below.

6. Updates to this policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available at https://brightkeyword.com/pages/cookie_policy/. We encourage you to periodically review this page for the latest information on our cookie practices.

7. Contact us

If you have any questions about our use of cookies or this Cookie Policy, please contact us at hello@brightkeyword.com.